Emergency services are continuing to respond to an incident involving a ferry in the area of Poole Port

A dedicated family and friends reception centre has been set up nearby. Please do not attend Poole Port.

Our online portal is now open. If you are worried about family/friends involved in today’s incident, please use the online form on XX [MIPP details].

Telephone lines are now open. If you are worried about family or friends involved in today’s incident and are unable to access the online portal, you can call us on 0800 2062064.

Demand on these lines will be high. We’re working hard to speak to as many people as we can.

If you have already reported someone missing via our online portal, you do not need to call as the information you have provided has been received and is being assessed.

Any members of the public who were intending to travel into any of the mentioned areas, including ferry customers due to board any Poole ferry services or anyone planning to attend for a pickup, should not do so and stay away.

Anyone who is already at the ferry terminal will be assisted by the port authorities to move to a safe location.